![]() ![]() Flash forward a couple weeks I haven’t heard anything from them then received an email saying service was complete and ready for pick up. I received one when it arrived at their facility and one when they said they needed more time. They said I would be contacted with status updates. The gentleman that did that was polite and courteous. They gave my son a loaner while they sent it out for repair. Brought it there for a no service warranty repair. Looks like almost anyone in this store is either lazy or just (please excuse my french) they do not care.Įveryone.PLEASE try to avoid this store(if possible ) like PEST Excuse me? I lived in Portland,OR until a couple months ago and my experience with Apple stores over there were pretty good.this guys here are the WORST.I can not see my self going over there again after i will exchange my battery. REALLY? Beside that the guys over there were kind of.what the heck are you expecting?.you pay only $29 and you wanted fast also?.Common.you have an iPhone so shut up and move on. The guy on the phone told me that would take at the most 1(one) hour and everything is set !!!! I live about 50 miles away, a little bit of snow.so it took me about 1 hour and 20 min to get there ,then another 40 min waiting for a "genius" who just told that they DO NOT have the battery on hand, and has to be ordered and would take somewhere from 3 to 5 business days to get it and THEY would call me. Just before I left home i called the store to confirm the appointment and to ask how long would it take. Wrong!!!! I made an appointment over the phone with the Apple representative. Nice!!!!!Called Apple and they run a diagnostic and told me that I should go in the store for replacement.No problem.at least thats what i tought. So.I just heard from a friend of mine that Apple is exchanging the batteries for iPhone 6 and up for $29 all included. ![]()
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